FAQs: A SOFT PLACE TO LAND
Here’s what you might be wondering…
Whether you’re feeling tender, uncertain, curious or ready, I want you to feel informed and at ease. Below you’ll find answers to common questions about A Soft Place to Land—from the practical to the personal. If there’s something else on your heart that isn’t covered here, you’re always welcome to reach out via asoftplacetoland@rbccmnq.com.
The group experience
What is group coaching?
Group coaching is a facilitated space where individuals come together to explore a shared theme—in this case, grief, loss, and healing. Unlike therapy, group coaching is future-facing and growth-oriented. It blends reflective questions, gentle guidance, and peer presence to support your own inner clarity.
In A Soft Place to Land, you are never forced to share, but you’re invited to witness and be witnessed, to feel seen without having to explain everything. It’s not about giving advice—it’s about growing insight, in good company.
What are the benefits of group coaching?
There’s something deeply healing about being in a room (even a virtual one) with others who are navigating similar emotional landscapes. Group coaching offers:
Connection without pressure
Belonging without performance
Insight from shared reflection
Validation that you’re not alone
And gentle accountability to stay present with your process
It can be powerful to realise your story doesn’t isolate you—it links you. And in a well-held space, that connection becomes a balm.
How many people will be in each group?
Each group is intentionally kept intimate, with a maximum of 12 participants. Some weeks may see a full group, other times there may be fewer—perhaps 8, 4, or even just 1. Regardless of the number, the session will still be held in the spirit and structure of group coaching. If you happen to be the only one attending, it will not shift into a 1:1 session, but I will still hold space with care, presence, and the full format in mind.
Your grief, your space
How do I know if this is for me?
A Soft Place to Land is for you if you’re carrying something tender—grief, loss, transition, heartache—and long for a space where you don’t have to carry it alone.
You might feel raw, numb, overwhelmed, or just… tired. You may not even have the words for what you’re feeling. That’s okay. You don’t need a polished story or a clear reason—just a sense that something within you wants to be witnessed, soothed, or gently held.
This space is especially for those who are weary of “pushing through,” and ready to soften, even if only for an hour. If you’ve been craving a pause, a place to breathe, or a reminder that you are not alone in your ache—then yes, this is for you.
What types of grief can I bring to this space?
Grief isn’t confined to the loss of a loved one—it can be experienced through many different endings and transitions. This space is open to all forms of grief, including (but not limited to):
The end of a relationship (romantic, familial, or friendship)
The loss of a job or career path or even retirement
Health-related grief, whether due to chronic illness, injury, or diagnosis
The emotional shift of menopause
The grief of moving home—whether across town or across countries
The death of a dream or a life you thought you’d be living
And any other form of grief that feels significant to you
Whatever your grief may look like, it is welcome here. Whether it’s a silent, unspoken loss or one that feels raw and overwhelming, you’ll find space to process and be held in your experience.
Do I need to be actively grieving to attend?
Not at all. You might be months or even years beyond the moment of loss, or you might not have named what you’re carrying as “grief” yet. This space welcomes anyone who feels the ache of something lost and wants to give it room to breathe.
Is this religious or spiritual in nature?
This space isn’t affiliated with any religion or belief system, but it is reverent. I approach grief and healing with depth, care, and openness. You are welcome to bring your faith, your doubts, your questions, or your quiet—there’s space for you here.
I’ve worked with you 1:1 before—can I join this session?
Thank you for asking, and for the trust we’ve already shared.
Because A Soft Place to Land is a group space designed for shared openness and fresh beginnings, it’s intended for those I haven’t worked with in a 1:1 capacity. This helps maintain the emotional clarity and collective balance of the session—for you, for me, and for the group.
If you’re seeking additional support, feel free to message me directly—we can explore what might be most helpful for where you are right now.
Pricing and Payment
Why is the session priced at £85?
The £85 investment honours the depth of what this space offers—gentle guidance, meaningful connection, and the emotional labour held with care. It’s priced to be accessible without compromising the integrity of the work or the safety of the group. You’re not just paying for an hour—you’re stepping into a space designed for reflection, restoration, and soft landing.
Do I have to pay the full fee upon booking?
Yes, the full fee of £85 is required at the time of booking to secure your spot. This ensures your commitment.
Is the fee refundable?
The fee is non-refundable, as it guarantees your place in the session and the time I’ve set aside for you. However, if you’re unable to attend, you can reschedule (once) to an alternative session, provided you notify me at least 24 hours in advance.
How is my payment processed?
Payments are securely processed through Stripe to ensure that your financial information is protected. You’ll receive a confirmation email once your payment has been successfully processed.
You landing space
When does the session start?
The virtual space will open 5 minutes before our scheduled start time. This allows us to settle in gently so we can begin together, on time, and close with care.
Do I need to have my camera on?
You’re warmly encouraged to have your camera on—it helps us create a sense of presence and community. That said, I completely understand that there may be moments when you need to turn it off. Please honour what feels right for you in the moment.
What should I bring to the session?
Bring a pen and something to write on—a journal, notebook, or a loose sheet of paper will do. You might also want a comforting drink (like water, tea, or juice), tissues, and anything that helps you feel cosy and grounded: a blanket, a hot water bottle, a candle, or a soothing object to hold.
Will I need to share during the session?
This is a shared space, so it’s important that participants feel comfortable being in a group setting. While your voice is welcome, it’s never required. You’ll be invited to participate in group activities and reflections, but you are not expected to share anything personal, private, or painful unless you feel called to do so. This space is for you, at your pace.
What if I can’t attend my booked session?
Your booking is non-refundable. However, if something comes up, you’re welcome to reschedule once to another available session—just let me know at least 24 hours before your original session start time.
Can I attend more than once?
Yes. Each session offers something different—because you will be in a different place each time. Some people return when a fresh wave of grief rises, or simply when they want to be held in a familiar, caring space again.
Can I bring someone with me?
Each space is designed for individual attendance, so every voice has space to breathe. If someone in your life is grieving too, they’re welcome to book their own place.
Will I receive a recording?
To honour the vulnerability of those attending, sessions are not recorded. This protects the integrity and intimacy of the space.
Is the session accessible?
The session takes place online via Zoom and includes both visual and verbal components. There will be moments of guided reflection, gentle prompts, and spacious pauses. You’re welcome to participate in the way that feels most comfortable to you—camera on or off, seated or lying down, note-taking or simply listening.
If you have specific access needs (e.g. captions, sensory sensitivities, mobility considerations, neurodivergent processing styles), please let me know when you sign up or contact me in advance. I’ll do my best to accommodate with care and respect
Ethical boundaries and care
Is this therapy?
A Soft Place to Land is a supportive, reflective space—but it is not a therapy session, nor a substitute for professional 1:1 mental health care. While it may feel therapeutic, it is a group coaching experience. By joining, you acknowledge that you are responsible for your own emotional wellbeing and any decisions you make during or after the session.
Is what I share kept confidential?
Confidentiality is a shared responsibility in this space. While I will hold what you share with care and discretion, this is a group setting, so complete confidentiality cannot be guaranteed. You’re encouraged to share only what feels safe and right for you, and to extend that same respect to others in the circle.
What if something comes up for me emotionally during the session?
That’s entirely possible—and entirely okay. Grief and healing work can stir tender emotions. You’re welcome to take a moment, turn off your camera, or step away briefly if needed. You’re also encouraged to seek additional support outside the session if something feels too heavy to hold alone. I’ll offer resources and signposts if you need them.
Do I need to be in a certain emotional state to attend?
You don’t need to be “okay” to be here. You just need to be emotionally stable enough to participate in a group space without causing harm to yourself or others. If you’re in acute crisis or experiencing severe distress, please reach out to a mental health professional or crisis service first—this space is here for soft landing, not emergency care.
Is this space inclusive and trauma-informed?
Yes. This space is created with deep respect for difference—across identity, culture, race, grief experiences, and life paths. It is trauma-aware, not trauma-exploitative. You are invited to come as you are, not as the world expects you to be.